Shipping policy

All orders are processed within 2 to 4 business days after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping option	Estimated delivery time	Price
Economy	5 to 8 business days	$12.99
Economy	5 to 8 business days	$Free	All Sales > $75
Standard	3 to 4 business days	$30
Express	1 to 2 business days	$45

 

 

International Shipping

We offer international shipping to the following countries: [Canada, Mexico]. 

Shipping option	Estimated delivery time	Price
Economy	7 to 10 business days	$40
Standard	3 to 5 business days	$140
Express	1 to 2 business days	$155

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Frost Bites Candy is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at frostbites446@gmail.com your name and order number, and we will look into it for you.

 

Shipping to P.O. boxes

UPS rules for shipping to a PO Box: “Shipments to PO Boxes and APO/FPO addresses are only available up to 9 lbs. and are limited to Economy service.” https://www.UPS.com